This is a blog site providing general information on the Canadian government dental program. For official information, please visit Canada.ca/dental




How to contact Service Canada about the CDCP

Contact the Canadian Dental Care Plan (CDCP)

Need help with your Canadian Dental Care Plan? Find contact details, call options, and in-person service locations.

For help with your CDCP application or renewal, call Service Canada at 1-833-537-4342 (TTY: 1-833-677-6262). Hours: Monday to Friday, 8:30am to 4:30pm local time. For coverage and claims questions, call Sun Life at 1-888-888-8110, weekdays 8am to 8pm ET. Additional accessibility and provincial/territorial contact options are listed on the official Canada.ca page for contacting the CDCP.

General Questions & Support

For inquiries about the CDCP, call Service Canada during operating hours. Representatives are unavailable on statutory holidays.

Phone Support

General Inquiries: 1-833-537-4342

Hours: Monday to Friday, 8:30 AM – 4:30 PM (local time)

TTY Support

TTY for Hearing Impaired: 1-833-677-6262

Hours: Monday to Friday, 7:00 AM – 7:30 PM (Eastern Time)

Alternative Contact Methods

Canada Video Relay Service (VRS)

Users registered with Canada VRS can call through the app.

Calling from Outside Canada

International Number: +1-613-221-3227

Hours: Monday to Friday, 7:00 AM – 7:30 PM (Eastern Time)

Request a Call Back

For general CDCP questions, submit an eServiceCanada request to receive a call within 2 business days.

Note: Application assistance is not available through this service. For help applying, call 1-833-537-4342.

In-Person Assistance

Visit a Service Canada Centre or a Scheduled Outreach Site for assistance.

Identification Requirements

If you have general questions, no ID is required. However, for file-specific inquiries, bring valid identification and be prepared to answer verification questions.

Service Wait Times

Their goal is to answer calls within 10 minutes.

Related reading: How to apply for the CDCP

Related reading: Renew or re-apply for CDCP coverage

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