This is a blog site providing general information on the Canadian government dental program. For official information, please visit Canada.ca/dental

Dental Care Plan Contact Number

Contact the Canadian Dental Care Plan (CDCP)

Need help with your Canadian Dental Care Plan? Find contact details, call options, and in-person service locations.

General Questions & Support

For inquiries about the CDCP, call us during operating hours. Representatives are unavailable on statutory holidays.

Phone Support

General Inquiries: 1-833-537-4342

Hours: Monday to Friday, 8:30 AM – 4:30 PM (local time)

TTY Support

TTY for Hearing Impaired: 1-833-677-6262

Hours: Monday to Friday, 7:00 AM – 7:30 PM (Eastern Time)

Alternative Contact Methods

Canada Video Relay Service (VRS)

Users registered with Canada VRS can call through the app.

Calling from Outside Canada

International Number: +1-613-221-3227

Hours: Monday to Friday, 7:00 AM – 7:30 PM (Eastern Time)

Request a Call Back

For general CDCP questions, submit an eServiceCanada request to receive a call within 2 business days.

Note: Application assistance is not available through this service. For help applying, call 1-833-537-4342.

In-Person Assistance

Visit a Service Canada Centre or a Scheduled Outreach Site for assistance.

Identification Requirements

If you have general questions, no ID is required. However, for file-specific inquiries, bring valid identification and be prepared to answer verification questions.

Service Wait Times

Their goal is to answer calls within 10 minutes.

More Read: CPP & OAS application wait time

Suggested Reading: Canada Dental Care Plan Application

Passport Canada Question: How to contact Passport Canada office

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